Vancouver, BC – The Canadian Cloud
The Vancouver data center is a top-of-the-line hosting facility providing managed hosting servers and cloud services. The Canadian Cloud is Hostway's public and private cloud environment for west coast coverage.
Data Center
- State-of-the art facilities located in a AAA-rated building
- Dual electrical grid connections from independent substations
- Internally redundant, bypassable 2 x 225 kVA UPS systems
- Fault-tolerant 600V air conditioning system with humidity regulation
- Air conditioning units and pumps connected to generator power for unlimited runtime in the event of utility power failure
- Stratified air flow design for increased cooling efficiency and reduced energy costs
- Non-service-affecting FM-200(r) Fire Suppression System with multiple zones, central control, and connectivity to the building fire system
- Infrastructure built to comply with seismic code
Network
- Fully redundant core switches, routers, and load balancers, utilizing 802.1w rapid spanning tree protocol (RSTP) for split-second failover and high availability
- Multiple GigE backbone trunks for fast network performance and traffic spike tolerance
- 100% uptime guarantee (with specific SLA)
- 24 x 7 environment and network monitoring and response
- Multiple, fault-tolerant upstream fiber connections
- Burstable and uncapped bandwidth to every customer, at a minimum connection speed of 100
- Mbps Broadcast and internal (non-Internet) traffic is unmetered
- Multi-homed network with BGP-advertised address space and connections to multiple Tier-1 providers
- 4 x GigE Internet Carriers (Level3, Zayo, Shaw Business Services,
Bell Canada) - 1GB peering with S.I.X. and P.I.X.
- 4 x GigE Internet Carriers (Level3, Zayo, Shaw Business Services,
Security
- 24 x 7 building security monitoring and engineering response
- Elevator, office, and server room doors monitored for unauthorized or forced entry with local and building security response
- 24 x 7 CCTV (closed circuit television) surveillance and recording
- Closed wiring conduits for all wire and fiber outside of the server room and within the colocation room
- Limited staff access to server rooms
- Access logging on all key card doors
View the Vancouver Data Center infrastructure specifications sheet.
Administration and Support
- 24 x 7 Security, technical support, and remote hands on premises
- 24 x 7 Network monitoring
- Expertise with Windows and Linux platforms
- Expertise with multiple server configurations (VPN, Load balancing, Firewalls)
- Network monitoring with 24 x 7 response
- DNS management
- 1 Hour hardware repair SLA
- Advanced traffic monitoring with per-service and per-IP breakdowns
- Emergency patch installation
