Security
- 24x7 live closed circuit TV monitoring
- No outsider is allowed; Only internal systems and network administration staff have access
- Complete controlled entry keycard system
- Over 60 combined cameras around the data centers
Download the Austin Data Center infrastructure specifications sheet.
Administration and Support
- 24 x 7 Security, technical support, and remote hands on premises
- 24 x 7 Network monitoring
- Expertise with Windows and Linux platforms
- Expertise with multiple server configurations (VPN, Load balancing, Firewalls)
- Network monitoring with 24 x 7 response
- Custom network monitoring with user-configurable notification
- DNS management
- 1 Hour hardware repair SLA
- Emergency patch installation