Hostway State-of-the-Art Data Centers - Security and Reliability

Austin, Texas

Two independent datacenter spaces over 77,000 sq ft
Triple redundant power feeds from three independent utility substations
Power conditioning through N+1 redundant UPS (Uninterruptible Power Supply) and power backup
N+1 redundant HVAC system using multiple Liebert units with backup units standing by
Redundant cable routing system
Backup network equipment
Inergen environmentally green fire suppression system
Datacenter 1: Power backup provided by a 1.25MW generators being fed from a 6000 gallon diesel reservoir
Datacenter 2: Power backup provided by a 2MW generator fed from a 5000 gallon diesel reservoir
NOC (Network Operations Center) staffed with senior system technicians 24/7 x 365

Multiple and redundant direct GigE (1000Mbps) links that scale to 10GigE to the backbone hubs
Built in excess capacity across the network
100% uptime guarantee
BGP4 (Border Gateway Protocol) on Cisco, Juniper and Foundry routers
100% switch-based GigE Ethernet using the latest Foundry and HP technologies

24x7 live closed circuit TV monitoring
No outsider is allowed; Only internal systems and network administration staff have access
Triple check points
Complete controlled entry keycard system
54 surveillance cameras around the data center

Download the Austin Data Center infrastructure specifications sheet.

Download the Chicago Data Center infrastructure specifications sheet.

10 Gigabit Ethernet Core
All switch based internal network
100% network uptime guarantee
Current generation Terrathon class routers with terrabit routing capacity.
Backbone connections from Level 3, MCI, and Time Warner
Over 300 direct private peering relationships to ensure the best delivery of your traffic
Over 47 Gbps in total bandwidth capacity
Servers are placed in segmented network
100Mbps port, fully burstable

Download the Tampa Data Center infrastructure specifications sheet.

State-of-the art facilities located in a AAA-rated building
Dual electrical grid connections from independent substations
Internally redundant, bypassable 250 kVA UPS systems
Dedicated backup generator with manual bypass to second non-dedicated backup generator in the event of generator failure
Fault-tolerant 600V air conditioning system with humidity regulation
Air conditioning units and pumps connected to generator power for unlimited runtime in the event of utility power failure
Stratified air flow design for increased cooling efficiency and reduced energy costs
Non-service-affecting FM-200(r) Fire Suppression System with multiple zones, central control, and connectivity to the building fire system
Dedicated backup generator with manual bypass to second non-dedicated backup generator in the event of generator failure
Infrastructure built to comply with seismic code

Fully redundant core switches, routers, and load balancers, utilizing 802.1w rapid spanning tree protocol (RSTP) for split-second failover and high availability
Multiple GigE backbone trunks for fast network performance and traffic spike tolerance
100% uptime guarantee (with specific SLA)
24 x 7 environment and network monitoring and response
Multiple, fault-tolerant upstream fiber connections
Burstable and uncapped bandwidth to every customer, at a minimum connection speed of 100
Mbps Broadcast and internal (non-Internet) traffic is unmetered
Multi-homed network with BGP-advertised address space and connections to multiple Tier-1 providers
- 3 x GigE Internet Carriers (Shaw Business Services, Bell Canada, HGTN)
- 1GB peering with S.I.X.
Latency-optimized routing with excellent connectivity to Canada, U.S., and Europe.

24 x 7 building security monitoring and engineering response
Elevator, office, and server room doors monitored for unauthorized or forced entry with local and building security response
"Mantrap" entry with key card and biometric access authentication
Segmented colocation and main server rooms
24 x 7 CCTV (closed circuit television) surveillance and recording
Closed wiring conduits for all wire and fiber outside of the server room and within the colocation room
Limited staff access to server rooms
Access logging on all key card doors
Rotated off-site backups

View the Vancouver Data Center infrastructure specifications sheet.