ISSUE 39 /// DECEMBER 2004 Dear [%NAME%] , As the year comes to a close, it's the perfect time to reflect about how your business has grown and decide what plans you have for the coming year. No matter what you're planning for your own business, you can expect lots of exciting new offerings and promotions in the coming year from Hostway. We hope you had a good year and wish you all the best for a great 2005. Enjoy! Holly West Editor, Hostway Newsletter hwest@hostway.com Plotting A Successful New Year As the year winds down now is the perfect time to assess what went right for your business and plot out what you'd like to accomplish in the year to come. While you can't read the future, you can take necessary actions to ensure that the coming year is filled with as much success as possible. Learn More Neil Howell www.hhsbands.com "I am the Webmaster of www.hhsbands.com , a high school band Web site outside of Atlanta, GA.  Recently, our Web site fell victim to a malicious user that gained access to our site. I immediately called Hostway and asked them if they could help restore my site. The technical staff at Hostway was prompt, courteous, and reliable. Not only did they promptly restore my site to the latest configuration, they helped me isolate the method and time of the intrusion. My file and space allocations were temporarily doubled to handle the space for the back-up files and the originals.wow! Hostway's phone and e-mailed support are the best in the industry! Thanks, Hostway, for being #1 in customer service and support.  I look forward to a long business relationship with your company!" Isn't it time you were in the spotlight? If you have a story about how Hostway has helped you or your business, submit your site along with your Hostway experience to editor@hostway.com. Over 100,000 Hostway customers will see your story and Web site address. We can't wait to hear from you! Smart Tip: Pay Attention to the Details When changing hosting plans and/or platforms in SiteControl, pay close attention to any notices or warnings provided. In particular, please note that a change in hosting plans can result in file and/or email deletion; so be sure to backup your files first! A change in platform will definitely result in file deletion. An explanation will be provided in SiteControl prior to confirming the plan/platform change. If you have a question about your Web hosting account or a Hostway plan feature, write to customerservice@hostway.com and we might feature your question in the next customer newsletter. Need to update your contact or billing information? Login to SiteControl now to update your account information, ensure continuous service and prevent any potential system delays. As a Hostway customer, you're automatically entitled to many valuable features and services. This month, be sure to explore: Copyright © 2004 Hostway Corp. All rights reserved.		Which of the following are you planning for your business in the coming year? Give customers the option to buy directly from my Web site New product offerings Add employees Increase advertising budget No solid plans yet Where do you do the majority of your holiday shopping? 39% 56% 3% 2% Online In stores Catalogs Other All Email accounts have more storage! Hostway makes it even easier for you to save your email. We've more than tripled the amount of storage space you have on each of your email accounts from 20 MB to 75 MB!