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Small and Medium Businesses in the Cloud

Although the term “cloud” is seeing increasing use, it’s necessary to clarify what portion of “the cloud” is of interest to a particular audience. For small and medium businesses (SMBs), there are generally two areas of relevance in the evolution of IT services to the cloud. The first is the application layer, commonly referred [...]

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Landing Pages: Achieving your Secondary Goal

Web Analytics

By Monique Martin

You worked hard to create an impressive marketing campaign for your new product. You built a custom landing page, or six. But not everyone made a purchase. You can maximize the return on your efforts by having a secondary goal. This safety net call to action can help refunnel sales by building your marketing database. continue »

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Find Your Web Site’s True ROI

Web Stats

By Simon Wright

Managing directors often judge their company’s Web site purely on sales that are directly logged. However, the Internet’s value to consumers is greater than just the ability to make purchases. Consumers frequently use it to research services that they then purchase either in a face-to-face setting or via telephone. Therefore, to properly understand your Web site return, you need to track offline conversions from online sales leads. continue »

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Google Analytics: $index Explained

Web Stats

By Monique Martin

You signed up for Google Analytics and even took the time to create goals. But now that you’ve got your reports, you’re not sure what to make of them. What is the $index, how is it calculated and what does it mean to you and your business?

No matter what type of small business you have, Google Analytics offers an invaluable insight into your Web site’s performance. One of the most overlooked and yet most important data sets is the $index. continue »

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How to Design an Effective Landing Page for Your Email Marketing Campaign

Email Marketing

By Kristie Lorette

Every email marketing campaign needs its own landing page on your Web site where readers can find more information on the offer you’re promoting in your email. When readers click the link in the email message, they’ll go directly to the landing page, which provides detailed information and a way for the visitor to buy the product or service or register to receive more information. continue »

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What Counts as a Conversion on my Web Site?

Web Analytics

By Melissa J Luther

The term conversion is confusing to many small business owners, because most people think only of a sale as a conversion. However, a conversion can be almost any action a visitor takes on your Web site. It all depends on your goals. continue »

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Split Testing

Web Analytics

When you launch a marketing campaign, you need to test your landing pages with customers. No matter how hard you try, you don’t know how your customers will react to your pages without testing them. You’re too close to your company and your products to see yourself through your customers’ eyes. continue »

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Introduction to Web Analytics

Web Analytics

You’ve got a stunning Web site, you’re promoting it brilliantly, and yet, your conversion rate sits stubbornly at 3% or less. Or worse — you don’t even know what your conversion rate is. Web analytics can help you find your conversion rate and the reason it’s lower than you’d like it to be. continue »

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Find a Better Conversion Rate

Web Analytics

The measurements most useful to you depend on the goal of your Web site. Many companies with a product or service to sell make the mistake of focusing on the number of visitors to their sites. For a Web site designed to sell, sales are a much better indication of the Web site’s success. continue »

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