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Small and Medium Businesses in the Cloud

Although the term “cloud” is seeing increasing use, it’s necessary to clarify what portion of “the cloud” is of interest to a particular audience. For small and medium businesses (SMBs), there are generally two areas of relevance in the evolution of IT services to the cloud. The first is the application layer, commonly referred [...]

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Email Marketing: Get Into the Inbox

Email Marketing

The biggest email providers filter spam email messages into separate folders for their customers and make reporting spam as simple as clicking a button. Here are some general rules compiled from the America Online (AOL), Gmail and Yahoo Web sites that can get your messages out of the spam folder and into the inbox: continue »

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Ten Ways to Improve Your Email Copy

Email Marketing

There are specific tips you can follow to increase the chances that your email is read and creates the results you’re after. Follow these ten ways to improve your email copy to get the best possible response for you next eBlast. continue »

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Introduction to Web Analytics

Web Analytics

You’ve got a stunning Web site, you’re promoting it brilliantly, and yet, your conversion rate sits stubbornly at 3% or less. Or worse — you don’t even know what your conversion rate is. Web analytics can help you find your conversion rate and the reason it’s lower than you’d like it to be. continue »

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