Don't Just Dream About Working for a Place You Love – Make It a Reality

Hostway is a fast-paced, growing company that can never have enough savvy, enthusiastic and innovative talent on our team. We offer a competitive salary, casual work environment and a full range of benefits. Check out our latest offerings to find your next dream job.

Locations:

Multiple Locations

Senior Product Development Manager

Location: Chicago or Vancouver BC

The Senior Product Development Manager is responsible for creating and maintaining a strategic product roadmap. This role will own the product development lifecycle process from concept to business case, to prioritization, to implementation and continual post-launch improvement. The Product Development Manager serves as the principal inter-departmental liaison and ensures that all functional areas are positioned to successfully launch and support new products.

The Senior Product Development Manager is accountable for the overall profitability of products, and maintains a gross margin and lifetime value analysis for all major product lines. The Product Development Manager is also responsible for researching, vetting, and selecting vendors that contribute components of the solution set for customers and partners, and for maintaining these relationships on an on-going basis. Finally, the Product Development Manage ensures that the needs of wholesale partners are being met and that gaps in requirements are backed into the product development roadmap and delivered in a timely fashion.

Essential Job Duties And Responsibilities:

  • Own the product development lifecycle from concept to launch to post-launch optimizations and continual service improvement.
  • Create and champion the product roadmap both internally to staff, and externally to customers and partners. Provide regular progress updates to senior staff and to the company at large.
  • Serve as the principal customer advocate within the company and communicate regularly with customers across all product lines to solicit feedback and ensure their demands are being met and expectations are being exceeded. Represent the needs of customers at all senior meetings.
  • Coordinate the development and maintenance of a comprehensive competitive analysis and flag areas where the value of our offer is lagging behind those of competitors.
  • Create, implement, and enforce a process of continual service improvement, whereby all aspects of the product lines are updated on a regular basis to keep them one step ahead of the competition.
  • Track and continuously improve the overall profitability of all product lines and maintain a lifetime value analysis.
  • Research, select, and negotiate terms with third party vendors that contribute to the company’s solution set, or that provide technology that is core to our ability to deliver products and services.
  • Work with sales to solicit feedback on pricing, feature set, and competitive position, and ensure they have the products and pricing needed to be successful.
  • Collaborate with marketing to develop messaging, positioning, and promotions that result in effective demand generation campaigns.
  • Serve as a company and product evangelist in hosting and application communities and social media.

Desired Minimum Qualifications:

  • A minimum of 5-7 years of product management experience in a hosting, Software as a Service, or software development environment with a proven track record of success in bringing hosted products to market.
  • Bachelor’s degree (engineering, marketing, business, or related field).
  • Technical and business knowledge of enterprise data centers and cloud infrastructure operations
  • Experience with Agile development/Scrum methodologies.
  • Experience creating requirements documentation and managing product roadmaps.
  • Strong planning and project management skills.
  • Ability to understand and write technical documentation.
  • Experience working in a driven, dynamic environment.
  • Strong collaborative skills and the ability to be speak openly with customers in the interest of getting direct feedback on our product suite.

To be considered, email your cover letter, resume, and salary history to . Please include the position title in the subject line of your email and reference number SPM030514JP.

Hostway thanks all candidates for their interest; however, only shortlisted candidates will be considered.

Sales Representative, New Acquisition

Location: Austin and San Antonio

Hostway is seeking a proven New Acquisition Sales Representative to maximize new revenue through inbound channels and to generate additional revenue through outbound referrals. The right sales person will have an understanding of the SMB to Enterprise market and be considered a professionally polished, effective communicator and presenter that consistently works to interact with senior-level management in order to positively affect the final purchase decisions. This role can be based in Austin or San Antonio.

Essential Job Duties And Responsibilities:

  • Provide prospects with Hostway’s product offering based on facts and an understanding of the customer's current/future needs.
  • Responsible and committed to effectively organizing their workload to exceed sales metrics and accurately forecast all revenue opportunities in a timely manner. Should be familiar with CRM tools (i.e. salesforce.com).
  • Acknowledge their part in creating promoter customers and works to identify new ways to leverage our product set in order to delight them.
  • Must be able to handle price negotiations with a focus on value-based selling and position the core differentiators of Hostway in a way that clearly shows our customers what they will receive for their commitments to us.
  • Collaborate with Sales Engineering to determine best product and services fit.

Desired Minimum Qualifications:

  • Highly skilled in managing complex sales cycles and navigating the procurement organizations and processes.
  • Track record proves the ability to sell into C level management.
  • High-energy enterprise salesperson (minimum 1 - 2 years of technology sales).
  • 3 years minimum of sales experience. With focused on new account acquisition (Sales Hunter).
  • Ability to successfully work and promote client's environment and requirements internally within inter-functional groups.
  • Bachelor’s degree, preferred.

To be considered, email your cover letter, resume, and salary history to . Please include the position title in the subject line of your email and reference number SR120114AH.

Hostway offers a competitive salary and benefits including Earned Time Off, Medical, Dental, retirement plan and much more. If you are interested in joining a profitable, growing and dynamic company, we want to hear from you! Hostway is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by Federal, State or local law.

Hostway thanks all candidates for their interest; however, only shortlisted candidates will be considered.

Project Manager

Location: Chicago or Vancouver B.C

The Project Manager will lead the implementation of large projects and will coordinate the implementation of new products, programs, and processes for the company’s direct and indirect channels. This person should have both classic and Agile IT project management experience, and be able to leverage the two disciplines as appropriate. We are looking for experienced project managers who have proven track records of being solution and delivery focused, and who can perform at a high level leading strategic, cross-functional, business facing and technical initiatives.

Essential Job Duties and Responsibilities

  • Manage complex software development and integration projects in a fast paced, constantly changing Agile environment.
  • Participate in the pre-sales planning process to ensure that implementation timeframe expectations are correctly set.
  • Interface directly with partners and large customers throughout the implementation process to ensure that deliverables and responsibilities are correctly defined and that milestones are achieved.
  • Develop a RACI matrix for each joint-development project that clearly outlines the roles and responsibilities of all parties involved in the development process.
  • Manage the product development lifecycle and follow up with department heads and stakeholders to confirm that all of the dependencies requires to successfully deploy a program or product are in place (e.g. training, go to market plan, etc…).
  • Responsible for effectively initiating, planning, scheduling, estimating, forecasting, coordinating, controlling, managing and delivering all activities for projects and related release initiatives.
  • Help Product Owners create/maintain the product backlog.
  • Work with the Product Owner to prioritize and refine User Stories into a release plan.
  • Oversee the day-to-day progress of project(s) and release initiatives with regard to time, budget, scope and quality and apply PMO agile/lean processes to report release status, key metrics and deliverables.
  • Provide leadership, direction and integrate activities with other IT departments to ensure successful implementation and support.
  • Coordinate inter-project and inter-team dependencies and risks.
  • Manage change by actively communicating with dependent groups and stakeholders.
  • Identify, research, draft and implement needed improvements in processes or metrics.

Desired Minimum Qualifications

  • Bachelor’s degree in technology, business or related field or equivalent combination of education and experience.
  • Prior experience in distributed systems development.
  • 6+ years’ experience in working with business and technology stakeholders with sensitivity and commitment to business problem solving via technology solutions.
  • 5+ years’ experience managing projects, specifically in the technology sector.
  • Experience with JIRA and/or other development / project management frameworks a plus.
  • PMP certification an asset.
  • Good understanding of technical environment and product development life-cycle.
  • Solid project management skills with ability to multi-task and manage multiple projects in cross-functional environment.
  • Technical management experience in a dynamic high-technology environment is preferred.
  • Ability to communicate needs and schedules to business stakeholders and technology teams, as well as ensure plans are in place/standards are adhered to.
  • Agile and Scrum experience.

To be considered, email your cover letter, resume, and salary history to . Please include the position title in the subject line of your email and reference number PM011315JE.

Hostway thanks all candidates for their interest, however, only shortlisted candidates will be contacted.


Chicago, Illinois

Senior Product Development Manager

Location: Chicago or Vancouver BC

The Senior Product Development Manager is responsible for creating and maintaining a strategic product roadmap. This role will own the product development lifecycle process from concept to business case, to prioritization, to implementation and continual post-launch improvement. The Product Development Manager serves as the principal inter-departmental liaison and ensures that all functional areas are positioned to successfully launch and support new products.

The Senior Product Development Manager is accountable for the overall profitability of products, and maintains a gross margin and lifetime value analysis for all major product lines. The Product Development Manager is also responsible for researching, vetting, and selecting vendors that contribute components of the solution set for customers and partners, and for maintaining these relationships on an on-going basis. Finally, the Product Development Manage ensures that the needs of wholesale partners are being met and that gaps in requirements are backed into the product development roadmap and delivered in a timely fashion.

Essential Job Duties And Responsibilities:

  • Own the product development lifecycle from concept to launch to post-launch optimizations and continual service improvement.
  • Create and champion the product roadmap both internally to staff, and externally to customers and partners. Provide regular progress updates to senior staff and to the company at large.
  • Serve as the principal customer advocate within the company and communicate regularly with customers across all product lines to solicit feedback and ensure their demands are being met and expectations are being exceeded. Represent the needs of customers at all senior meetings.
  • Coordinate the development and maintenance of a comprehensive competitive analysis and flag areas where the value of our offer is lagging behind those of competitors.
  • Create, implement, and enforce a process of continual service improvement, whereby all aspects of the product lines are updated on a regular basis to keep them one step ahead of the competition.
  • Track and continuously improve the overall profitability of all product lines and maintain a lifetime value analysis.
  • Research, select, and negotiate terms with third party vendors that contribute to the company’s solution set, or that provide technology that is core to our ability to deliver products and services.
  • Work with sales to solicit feedback on pricing, feature set, and competitive position, and ensure they have the products and pricing needed to be successful.
  • Collaborate with marketing to develop messaging, positioning, and promotions that result in effective demand generation campaigns.
  • Serve as a company and product evangelist in hosting and application communities and social media.

Desired Minimum Qualifications:

  • A minimum of 5-7 years of product management experience in a hosting, Software as a Service, or software development environment with a proven track record of success in bringing hosted products to market.
  • Bachelor’s degree (engineering, marketing, business, or related field).
  • Technical and business knowledge of enterprise data centers and cloud infrastructure operations
  • Experience with Agile development/Scrum methodologies.
  • Experience creating requirements documentation and managing product roadmaps.
  • Strong planning and project management skills.
  • Ability to understand and write technical documentation.
  • Experience working in a driven, dynamic environment.
  • Strong collaborative skills and the ability to be speak openly with customers in the interest of getting direct feedback on our product suite.

To be considered, email your cover letter, resume, and salary history to . Please include the position title in the subject line of your email and reference number SPM030514JP.

Hostway thanks all candidates for their interest; however, only shortlisted candidates will be considered.

Project Manager

Location: Chicago or Vancouver B.C

The Project Manager will lead the implementation of large projects and will coordinate the implementation of new products, programs, and processes for the company’s direct and indirect channels. This person should have both classic and Agile IT project management experience, and be able to leverage the two disciplines as appropriate. We are looking for experienced project managers who have proven track records of being solution and delivery focused, and who can perform at a high level leading strategic, cross-functional, business facing and technical initiatives.

Essential Job Duties and Responsibilities

  • Manage complex software development and integration projects in a fast paced, constantly changing Agile environment.
  • Participate in the pre-sales planning process to ensure that implementation timeframe expectations are correctly set.
  • Interface directly with partners and large customers throughout the implementation process to ensure that deliverables and responsibilities are correctly defined and that milestones are achieved.
  • Develop a RACI matrix for each joint-development project that clearly outlines the roles and responsibilities of all parties involved in the development process.
  • Manage the product development lifecycle and follow up with department heads and stakeholders to confirm that all of the dependencies requires to successfully deploy a program or product are in place (e.g. training, go to market plan, etc…).
  • Responsible for effectively initiating, planning, scheduling, estimating, forecasting, coordinating, controlling, managing and delivering all activities for projects and related release initiatives.
  • Help Product Owners create/maintain the product backlog.
  • Work with the Product Owner to prioritize and refine User Stories into a release plan.
  • Oversee the day-to-day progress of project(s) and release initiatives with regard to time, budget, scope and quality and apply PMO agile/lean processes to report release status, key metrics and deliverables.
  • Provide leadership, direction and integrate activities with other IT departments to ensure successful implementation and support.
  • Coordinate inter-project and inter-team dependencies and risks.
  • Manage change by actively communicating with dependent groups and stakeholders.
  • Identify, research, draft and implement needed improvements in processes or metrics.

Desired Minimum Qualifications

  • Bachelor’s degree in technology, business or related field or equivalent combination of education and experience.
  • Prior experience in distributed systems development.
  • 6+ years’ experience in working with business and technology stakeholders with sensitivity and commitment to business problem solving via technology solutions.
  • 5+ years’ experience managing projects, specifically in the technology sector.
  • Experience with JIRA and/or other development / project management frameworks a plus.
  • PMP certification an asset.
  • Good understanding of technical environment and product development life-cycle.
  • Solid project management skills with ability to multi-task and manage multiple projects in cross-functional environment.
  • Technical management experience in a dynamic high-technology environment is preferred.
  • Ability to communicate needs and schedules to business stakeholders and technology teams, as well as ensure plans are in place/standards are adhered to.
  • Agile and Scrum experience.

To be considered, email your cover letter, resume, and salary history to . Please include the position title in the subject line of your email and reference number PM011315JE.

Hostway thanks all candidates for their interest, however, only shortlisted candidates will be contacted.

Strategic Account Executive

Location: Chicago

Hostway is seeking a Strategic Account Executive. The Strategic Account Executive (SAE) sets the strategy for the overall business growth for their assigned accounts. The SAE is also expected to be integral in Hostway’s overall strategy in the segments where their assigned accounts participate.

Essential Job Duties and Responsibilities

  • Generating new revenue through developing opportunities and closing sales of new and existing business customers.
  • Establish new business contacts through a variety of prospective clients.
  • Manage daily activities to effectively balance selling time and daily calendar to ensure sufficient sales activity.
  • Formulate and implement comprehensive account management strategy with Account Managers to achieve plan across exiting and newly assigned accounts.
  • Have a Consultative Solution selling style that looks at the overall account, the drivers, and can craft a sales approach that maximizes our overall competencies and value proposition.
  • Maintain and grow assigned existing customer revenue stream across all product lines.
  • Develop an Account Plan per client that defines how we are aligned and tracking to business development within the account (i.e. in flight projects, expansions, High Availability build outs.)
  • Conduct quarterly reviews and onsite meets with your accounts as feasible.
  • Exhibit an ability to hold and navigate at a sales level technical conversations around several technology domains such as Cloud, Hosting, and various Managed Services.
  • Accurately maintain sales forecasts as required by Management.
  • Gain knowledge and insight to customer’s business priorities and challenges and propose Hostway solutions to address these needs either organically or through our Partner/ Channel network.
  • Work closely with Product Management to develop quotes/ proposals; communicate concepts to technical and non-technical key client decision makers.

Desired Minimum Qualifications

  • 4+ years of strategic account management and consultative business- to- business outside sales experience within the technology and network services industry preferred.
  • Bachelor’s degree in technology, business or related field or equivalent combination of education and experience.
  • Demonstrated a verifiable track record of achievement in selling multiple products to medium sized businesses such as found in Systems Integrator and Reseller environments.
  • Strong business acumen.
  • Salesforce.com experience preferred.
  • Strong team orientation and a competitive nature.
  • Strong internal drive and salesmenship.

To be considered, email your cover letter, resume, and salary history to . Please include the position title in the subject line of your email and reference number SAE031615JA.

Hostway offers a competitive salary and benefits including Earned Time Off, Medical, Dental, retirement plan, and much more. If you are interested in joining a profitable, growing, and dynamic company, we want to hear from you! Hostway is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by Federal, State or local law.

Hostway thanks all candidates for their interest, however, only shortlisted candidates will be contacted.


Austin, Texas

Sales Representative, New Acquisition

Location: Austin and San Antonio

Hostway is seeking a proven New Acquisition Sales Representative to maximize new revenue through inbound channels and to generate additional revenue through outbound referrals. The right sales person will have an understanding of the SMB to Enterprise market and be considered a professionally polished, effective communicator and presenter that consistently works to interact with senior-level management in order to positively affect the final purchase decisions. This role can be based in Austin or San Antonio.

Essential Job Duties And Responsibilities:

  • Provide prospects with Hostway’s product offering based on facts and an understanding of the customer's current/future needs.
  • Responsible and committed to effectively organizing their workload to exceed sales metrics and accurately forecast all revenue opportunities in a timely manner. Should be familiar with CRM tools (i.e. salesforce.com).
  • Acknowledge their part in creating promoter customers and works to identify new ways to leverage our product set in order to delight them.
  • Must be able to handle price negotiations with a focus on value-based selling and position the core differentiators of Hostway in a way that clearly shows our customers what they will receive for their commitments to us.
  • Collaborate with Sales Engineering to determine best product and services fit.

Desired Minimum Qualifications:

  • Highly skilled in managing complex sales cycles and navigating the procurement organizations and processes.
  • Track record proves the ability to sell into C level management.
  • High-energy enterprise salesperson (minimum 1 - 2 years of technology sales).
  • 3 years minimum of sales experience. With focused on new account acquisition (Sales Hunter).
  • Ability to successfully work and promote client's environment and requirements internally within inter-functional groups.
  • Bachelor’s degree, preferred.

To be considered, email your cover letter, resume, and salary history to . Please include the position title in the subject line of your email and reference number SR120114AH.

Hostway offers a competitive salary and benefits including Earned Time Off, Medical, Dental, retirement plan and much more. If you are interested in joining a profitable, growing and dynamic company, we want to hear from you! Hostway is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by Federal, State or local law.

Hostway thanks all candidates for their interest; however, only shortlisted candidates will be considered.

Network Administrator

Location: Austin, TX

Hostway is seeking a Network Administrator for its Datacenter in Austin, TX. The Network Administrator will work as a part of a small team responsible for the day-to-day operations of a large datacenter network. The ideal candidate should be comfortable using and troubleshooting Linux, specifically network stack and Netfilter/ iptables. This position interfaces with second and first level support, as well as the Network Engineering Team. Candidate must be willing to take part in an on-call rotation and lift 50 pounds.

Essential Job Duties and Responsibilities

  • Perform physical hardware installation and cabling.
  • Understanding of CLI interface on Cisco, Juniper, Brocade or other common network hardware.
  • Familiar with 2/3 Ethernet distribution and redundancy protocols (VLANs, Spanning Tree, HSRP/ VRRP).
  • Perform basic filtering (ACLs).
  • Able to conduct packet-level analysis using common tools such as tcpdump, Wireshark, etc.
  • Understanding of common Internet protocols (HTTP, SMTP, etc).
  • Perform other duties as assigned.
  • Familiarity with virtual network technologies.

Desired Minimum Qualifications

  • Working knowledge of routers and switches.
  • Experience and skill with DNS, mail servers, web servers, web servers, clustering, Veritas and backups.
  • Excellent team player with high-level problem solving skills.
  • High-level organizational and communication skills.

To be considered, email your cover letter, resume, and salary history to . Please include the position title in the subject line of your email and reference number NA091614CC.

Hostway offers a competitive salary and benefits including Earned Time Off, Medical, Dental, retirement plan, and much more. If you are interested in joining a profitable, growing, and dynamic company, we want to hear from you! Hostway is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by Federal, State or local law.

Hostway thanks all candidates for their interest, however, only shortlisted candidates will be contacted.

Enterprise Server Support II

Location: Austin, TX

Hostway is looking for an Enterprise Server Support II in our Austin Data Center. The position will include a variety of responsibilities in a fast-paced environment. Technicians are responsible for tasks ranging from building and imaging servers to supporting customers via phone and email support, as well as participating with internal projects and large enterprise customers. The ideal candidate is highly motivated, imaginative, innovative, easy to work with, and excited to learn new, bleeding-edge technologies.

Essential Job Duties And Responsibilities:

  • Engage with our customers using both phone and customer portals
  • Support both Windows and Linux dedicated and virtual server customers
  • Assist and educate customers on basic and advanced use of products and services
  • Educate customers on the availability of internal and external resources
  • Be a part of a team who knows the value of mentoring and promoting technical growth for all team members
  • Possess the ability to comprehend and execute company-wide interdepartmental escalation procedures
  • Participate in team meetings, providing input and suggestions to further increase productivity
  • Must have flexible shift availability including nights and weekends
  • Must have excellent problem solving skills and the ability to prioritize tasks and responsibilities
  • Possess the desire to take on advanced responsibilities
  • Perform other duties as assigned

Desired Minimum Qualifications:

  • Experience supporting Windows and/ or Linux operating systems
  • Server hardware knowledge (hands-on experience a plus)
  • At least 2 years’ experience in a technical support or server administrator position
  • Basic to intermediate knowledge of the following: Sendmail, Qmail, FTP, SSH, Cpanel, Plesk, VMware, PHP, MySQL, MSSQL, Hyper-V
  • Knowledge of IP tables and Windows Firewalls
  • Working knowledge of Apache, MySQL and IIS
  • Ability to demonstrate effective verbal and communication skills

To be considered, email your cover letter, resume, and salary history to . Please include the position title in the subject line of your email and reference number ESS040114BG.

Hostway offers a competitive salary and benefits including Earned Time Off, Medical, Dental, retirement plan and much more. If you are interested in joining a profitable, growing and dynamic company, we want to hear from you! Hostway is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by Federal, State or local law.

Hostway thanks all candidates for their interest; however, only shortlisted candidates will be considered.


San Antonio, Texas

Inside Sales Representative

Location: San Antonio, TX or Sofia, Bulgaria

Hostway is searching for Inside Sales Representatives to be a proactive resource for all potential Hostway prospects and current customers.

Essential Job Duties And Responsibilities:

  • Greet, inform, qualify, sort, and distribute sales leads via live chat, telephone, email, and web forms.
  • Call prospective B2B customers and develop business relationships.
  • Nurture lost leads, lost opportunities, and rejected leads.
  • Assist with proactive lead generation such as cold-calling, developing leads and setting appointments.
  • Work with sales teams to grow the sales pipeline to consistently meet quarterly revenue goals.

Desired Minimum Qualifications:

  • Minimum 2 years’ experience with a technology product or service.
  • Previous lead generation experience preferred.
  • Excellent customer service skills and communication skills.
  • Strong internal drive and salesmanship.
  • Excellent organizational, multitasking and follow-up skills.
  • Strong team orientation and competitive nature.
  • Proven track record of strong client relationships.
  • Chat software and salesforce.com proficiency strongly preferred.
  • Bachelor’s degree preferred.

To be considered, email your cover letter, resume, and salary history to . Please include the position title in the subject line of your email and reference number LG072514KA.

Hostway thanks all candidates for their interest; however, only shortlisted candidates will be considered.

SEO Specialist

Location: San Antonio, TX

Hostway is looking for a SEO Specialist to join our dynamic Marketing Team. The SEO Specialist is responsible for the strategy, support, and project management of all SEO initiatives with the goal of making it the number one driver of leads and sales for Hostway and other franchise brands. This includes working with content managers, developers and 3rd party agencies, as well as executing, managing the day-to-day and reporting results for all activity to appropriate team members.

Essential Job Duties and Responsibilities

  • Manage SEO strategy and execution with in-house tools and 3rd party agency.
  • Proven success in link building and viral strategies.
  • The ability to deploy an effective local and long-tail search strategy.
  • A deep understanding of mobile strategy and how it relates to SEO.
  • A solid grasp of how blogging, press releases, social media, and related strategies go hand-in-hand with SEO.
  • Work with content team and vendors to recommend and/or write SEO content for blog, landing pages, website, etc.
  • Experience in building inbound organic search traffic and improving SERPs.
  • An up-to-date, working knowledge of current, past, and projected trends in the SEO industry.
  • Monitor, measure and report marketing results through delivery analytics tracked through external and internal platforms.
  • Work closely with a team to ensure workflow efficiency.
  • Experience with Google and Bing’s services, including Analytics and Webmaster Tools.
  • Experience with Google’s Keyword Tool.
  • A functional understanding of HTML and CSS.
  • The ability to work with back-end SEO elements such as .htaccess, robots.txt, metadata, site speed optimization, and related skills.
  • Work with all parties to research new and innovative ways to increase online performance.
  • Familiarity with the best tools in the trade.

Desired Minimum Qualifications

  • 3-5 years’ experience in a SEO management capacity.
  • Bachelor’s Degree required, Advanced Degree preferred.
  • Ability to communicate with individuals at all levels in the company and with various business contacts outside of the company in an articulate, professional manner.
  • Outstanding writing, editing, proofreading, grammar, spelling and punctuation skills.
  • Excellent time management, organization, and prioritization skills. Must be able to multi-task to meet strict deadlines while maintaining a high quality of work product.
  • Self-direction, tact, diplomacy, and a courteous and professional demeanor.
  • Ability to be technically proficient and meticulous with accuracy and detail.
  • Must be deadline sensitive and adaptable to change.
  • Must be a team player.
  • Intermediate to advanced user of Excel, PowerPoint, and Word, as well as being open to learning new systems for display campaign media and audience optimization.
  • Must have experience with Google AdWords and Google Analytics.
  • Knowledge of 3rd party Ad Servers, Conductor.com’s Searchlight, Moz and/or Salesforce a plus.

To be considered, email your cover letter, resume, and salary history to . Please include the position title in the subject line of your email and reference number SEO040215JR.

Hostway offers a competitive salary and benefits including Earned Time Off, Medical, Dental, retirement plan, and much more. If you are interested in joining a profitable, growing, and dynamic company, we want to hear from you! Hostway is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by Federal, State or local law.

Hostway thanks all candidates for their interest, however, only shortlisted candidates will be contacted.

Sales Representative, New Acquisition

Location: Austin and San Antonio

Hostway is seeking a proven New Acquisition Sales Representative to maximize new revenue through inbound channels and to generate additional revenue through outbound referrals. The right sales person will have an understanding of the SMB to Enterprise market and be considered a professionally polished, effective communicator and presenter that consistently works to interact with senior-level management in order to positively affect the final purchase decisions. This role can be based in Austin or San Antonio.

Essential Job Duties And Responsibilities:

  • Provide prospects with Hostway’s product offering based on facts and an understanding of the customer's current/future needs.
  • Responsible and committed to effectively organizing their workload to exceed sales metrics and accurately forecast all revenue opportunities in a timely manner. Should be familiar with CRM tools (i.e. salesforce.com).
  • Acknowledge their part in creating promoter customers and works to identify new ways to leverage our product set in order to delight them.
  • Must be able to handle price negotiations with a focus on value-based selling and position the core differentiators of Hostway in a way that clearly shows our customers what they will receive for their commitments to us.
  • Collaborate with Sales Engineering to determine best product and services fit.

Desired Minimum Qualifications:

  • Highly skilled in managing complex sales cycles and navigating the procurement organizations and processes.
  • Track record proves the ability to sell into C level management.
  • High-energy enterprise salesperson (minimum 1 - 2 years of technology sales).
  • 3 years minimum of sales experience. With focused on new account acquisition (Sales Hunter).
  • Ability to successfully work and promote client's environment and requirements internally within inter-functional groups.
  • Bachelor’s degree, preferred.

To be considered, email your cover letter, resume, and salary history to . Please include the position title in the subject line of your email and reference number SR120114AH.

Hostway offers a competitive salary and benefits including Earned Time Off, Medical, Dental, retirement plan and much more. If you are interested in joining a profitable, growing and dynamic company, we want to hear from you! Hostway is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by Federal, State or local law.

Hostway thanks all candidates for their interest; however, only shortlisted candidates will be considered.

Senior Director, Sales

Location: San Antonio

Hostway is looking for a Senior Director of Sales to lead our managed and cloud sales functions. The successful incumbent will have a proven track record of selling IT solutions in a competitive market environment. This individual will work closely with our VP of Sales and Marketing to lead the sales organization, pipeline and strategy.

Essential Job Duties and Responsibilities

  • Lead the development and execution of sales strategies and pipeline that successfully contribute to and achieve revenue goals.
  • Establish long-range objectives and specify the strategies and actions to achieve them.
  • Lead a sales organization of new customer prospecting and generating new business.
  • Oversee new sales of managed and cloud product strategy, management, and team development.
  • Evaluate new sales efforts and direct strategic change that results in annual revenue growth.
  • Analyze the competitive landscape and strategically develop a sales strategy to drive new business.
  • Responsible for growing and leading our sales force and creating a sales organization playbook or guidelines that the team can follow.
  • Collaborate and manage relationships with multiple departments in the organization.
  • Plan and direct staffing, training, and performance standards to develop and control sales and service programs.
  • Handling customer complaints and sales service grievances when necessary.

Desired Minimum Qualifications

  • Bachelor’s degree in marketing, business, finance or related field or equivalent combination of education and experience.
  • At least 10+ years of experience in sales, business development, or related experience selling technology solutions.
  • Demonstrated experience leading a sales team operating through several business channels and supporting revenue generation for multiple product lines.
  • Proven track record of developing effective sales strategies targeting new business.
  • Ability to execute successfully against sales forecasts.
  • Experience in prospecting and self-generating leads.
  • Knowledge of principles and methods for promoting and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Experience identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  • Ability to operate in a fast-paced, constantly evolving, and collaborative environment.
  • Ability to effectively manage cross-functional teams.
  • Professional communication, presentation, and negotiations skills.
  • Ability to represent the organization to customers, the public, and other external sources.
  • Understand routes to revenue and creating conditions to grown and accelerate revenue.
  • Ability to travel when required.

Preferred Skills

  • Industry knowledge and experience in web or cloud hosting.
  • Technical solution engineering skills or background.

To be considered, email your cover letter, resume, and salary history to . Please include the position title in the subject line of your email and reference number SEM100113AH.

Hostway offers a competitive salary and benefits including Earned Time Off, Medical, Dental, retirement plan, and much more. If you are interested in joining a profitable, growing, and dynamic company, we want to hear from you! Hostway is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by Federal, State or local law.

Hostway thanks all candidates for their interest, however, only shortlisted candidates will be contacted.


Dallas, Texas

Reseller Account Manager

Location: Dallas, TX

Hostway is seeking a Reseller Account Manager to become an integral member of the Hostway Partner Team. The Reseller Account Manager will focus on building the Hostway Reseller Program by working with acquisition efforts to on-board, grow, and develop Reseller relationships. Candidate must have superior presentation skills, ability to proactively help launch the new reseller program, and work under a quota and be able to effectively maintain/expand business relationships.

Essential Job Duties And Responsibilities:

  • Responsible for driving incremental new business opportunities through indirect sales channels, using partners reselling Hostway services.
  • Manage all aspects of scoping, creating, developing, revenue achievement and day-to-day management of new and existing partnerships.
  • Manage the process of implementing and launching marketing and promotional programs for top-level partners.
  • Develop joint business plans with partner to satisfy mutually agreed upon goals and objectives.
  • Work directly with direct sales teams to help coordinate referral efforts.
  • Remains knowledgeable of company's products/services to facilitate sales efforts.

Desired Minimum Qualifications:

  • 3-7 years sales experience.
  • 3+ years of channel sales or business development experience.
  • Bachelor's degree or equivalent experience in business or sales.
  • Basic knowledge of the hosting industry and specifically monthly recurring revenue model.
  • Excellent selling and leadership skills.
  • Effective communication and interpersonal skills.

To be considered, email your cover letter, resume, and salary history to . Please include the position title in the subject line of your email and reference number RAM041015JC.

Hostway offers a competitive salary and benefits including Earned Time Off, Medical, Dental, retirement plan and much more. If you are interested in joining a profitable, growing and dynamic company, we want to hear from you! Hostway is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by Federal, State or local law.

Hostway thanks all candidates for their interest; however, only shortlisted candidates will be considered.


Tampa, Florida

No Current Openings


Vancouver, British Columbia

Senior Product Development Manager

Location: Chicago or Vancouver BC

The Senior Product Development Manager is responsible for creating and maintaining a strategic product roadmap. This role will own the product development lifecycle process from concept to business case, to prioritization, to implementation and continual post-launch improvement. The Product Development Manager serves as the principal inter-departmental liaison and ensures that all functional areas are positioned to successfully launch and support new products.

The Senior Product Development Manager is accountable for the overall profitability of products, and maintains a gross margin and lifetime value analysis for all major product lines. The Product Development Manager is also responsible for researching, vetting, and selecting vendors that contribute components of the solution set for customers and partners, and for maintaining these relationships on an on-going basis. Finally, the Product Development Manage ensures that the needs of wholesale partners are being met and that gaps in requirements are backed into the product development roadmap and delivered in a timely fashion.

Essential Job Duties And Responsibilities:

  • Own the product development lifecycle from concept to launch to post-launch optimizations and continual service improvement.
  • Create and champion the product roadmap both internally to staff, and externally to customers and partners. Provide regular progress updates to senior staff and to the company at large.
  • Serve as the principal customer advocate within the company and communicate regularly with customers across all product lines to solicit feedback and ensure their demands are being met and expectations are being exceeded. Represent the needs of customers at all senior meetings.
  • Coordinate the development and maintenance of a comprehensive competitive analysis and flag areas where the value of our offer is lagging behind those of competitors.
  • Create, implement, and enforce a process of continual service improvement, whereby all aspects of the product lines are updated on a regular basis to keep them one step ahead of the competition.
  • Track and continuously improve the overall profitability of all product lines and maintain a lifetime value analysis.
  • Research, select, and negotiate terms with third party vendors that contribute to the company’s solution set, or that provide technology that is core to our ability to deliver products and services.
  • Work with sales to solicit feedback on pricing, feature set, and competitive position, and ensure they have the products and pricing needed to be successful.
  • Collaborate with marketing to develop messaging, positioning, and promotions that result in effective demand generation campaigns.
  • Serve as a company and product evangelist in hosting and application communities and social media.

Desired Minimum Qualifications:

  • A minimum of 5-7 years of product management experience in a hosting, Software as a Service, or software development environment with a proven track record of success in bringing hosted products to market.
  • Bachelor’s degree (engineering, marketing, business, or related field).
  • Technical and business knowledge of enterprise data centers and cloud infrastructure operations
  • Experience with Agile development/Scrum methodologies.
  • Experience creating requirements documentation and managing product roadmaps.
  • Strong planning and project management skills.
  • Ability to understand and write technical documentation.
  • Experience working in a driven, dynamic environment.
  • Strong collaborative skills and the ability to be speak openly with customers in the interest of getting direct feedback on our product suite.

To be considered, email your cover letter, resume, and salary history to . Please include the position title in the subject line of your email and reference number SPM030514JP.

Hostway thanks all candidates for their interest; however, only shortlisted candidates will be considered.

Project Manager

Location: Chicago or Vancouver B.C

The Project Manager will lead the implementation of large projects and will coordinate the implementation of new products, programs, and processes for the company’s direct and indirect channels. This person should have both classic and Agile IT project management experience, and be able to leverage the two disciplines as appropriate. We are looking for experienced project managers who have proven track records of being solution and delivery focused, and who can perform at a high level leading strategic, cross-functional, business facing and technical initiatives.

Essential Job Duties and Responsibilities

  • Manage complex software development and integration projects in a fast paced, constantly changing Agile environment.
  • Participate in the pre-sales planning process to ensure that implementation timeframe expectations are correctly set.
  • Interface directly with partners and large customers throughout the implementation process to ensure that deliverables and responsibilities are correctly defined and that milestones are achieved.
  • Develop a RACI matrix for each joint-development project that clearly outlines the roles and responsibilities of all parties involved in the development process.
  • Manage the product development lifecycle and follow up with department heads and stakeholders to confirm that all of the dependencies requires to successfully deploy a program or product are in place (e.g. training, go to market plan, etc…).
  • Responsible for effectively initiating, planning, scheduling, estimating, forecasting, coordinating, controlling, managing and delivering all activities for projects and related release initiatives.
  • Help Product Owners create/maintain the product backlog.
  • Work with the Product Owner to prioritize and refine User Stories into a release plan.
  • Oversee the day-to-day progress of project(s) and release initiatives with regard to time, budget, scope and quality and apply PMO agile/lean processes to report release status, key metrics and deliverables.
  • Provide leadership, direction and integrate activities with other IT departments to ensure successful implementation and support.
  • Coordinate inter-project and inter-team dependencies and risks.
  • Manage change by actively communicating with dependent groups and stakeholders.
  • Identify, research, draft and implement needed improvements in processes or metrics.

Desired Minimum Qualifications

  • Bachelor’s degree in technology, business or related field or equivalent combination of education and experience.
  • Prior experience in distributed systems development.
  • 6+ years’ experience in working with business and technology stakeholders with sensitivity and commitment to business problem solving via technology solutions.
  • 5+ years’ experience managing projects, specifically in the technology sector.
  • Experience with JIRA and/or other development / project management frameworks a plus.
  • PMP certification an asset.
  • Good understanding of technical environment and product development life-cycle.
  • Solid project management skills with ability to multi-task and manage multiple projects in cross-functional environment.
  • Technical management experience in a dynamic high-technology environment is preferred.
  • Ability to communicate needs and schedules to business stakeholders and technology teams, as well as ensure plans are in place/standards are adhered to.
  • Agile and Scrum experience.

To be considered, email your cover letter, resume, and salary history to . Please include the position title in the subject line of your email and reference number PM011315JE.

Hostway thanks all candidates for their interest, however, only shortlisted candidates will be contacted.

Corporate Systems Administrator

Location: Vancouver, BC

Hostway is seeking a Corporate Systems Administrator who will operate within our Vancouver location. This position will require an organized individual who is responsible for technological planning and IT technology changes and for the evaluation and resolution of desktop software, hardware, and operating system problems and responding to and resolving more complex server infrastructure issues. This position will coordinate desktop systems upgrades and purchases, manage equipment and inventories, and also be a key resource of the Global Systems Team, responsible for company-wide systems and services.

This position is also responsible for organizing inventory and building servers. The successful candidate will play a critical role in maintaining stock levels and inventory processing, in the provisioning of new customer devices, and via your monitoring and reporting, of critical facilities infrastructure – network cabling, power panels, cooling units, and UPS devices – to ensure the smooth operation of the Vancouver datacenter. This successful incumbent must be able to work independently and with all Vancouver personnel.

Essential Job Duties and Responsibilities

Corporate IT
  • Systems Administrator for internal staff servers. (Domain Controllers, File Server (Houses critical HR and Financial company data), Application Server, Windows Update Server, Act Server, Burner.) Desktop Support for all users in Vancouver.
  • Ability to provide effective and secure desktop and printing environments, office productivity tools, specialized software and business applications with minimal down time.
  • Manages Operating Systems and Software packages for desktops via Active Directory. Manages software updates and patches.
  • Active Directory account management on staff domain, corporate portal accounts.
  • Email account management, aliases, and mailing lists.
  • Responsible for confidential corporate data and security of staff network.
  • Support and maintenance for company printers and faxes.
  • Support and maintenance for VOIP phone system.
  • Issues and manages security access cards for employees.
  • Proposal, maintenance, and enforcement of computing policies.
  • PC hardware maintenance, purchasing, and inventory.
Inventory
  • Primary resource for ordering and inventory processes: ensuring server and parts stock levels are maintained, processing new deliveries into the inventory system, as well as arranging special orders as may be necessary.
  • Assisting Support teams with x86 platform server construction and maintenance.
  • Workgroup switch provisioning (into DC racks).
  • Server rack provisioning – power, networking, server rails.
  • DC processes and periodic tasks such as temperature reports, UPS load reports, power readings.

Desired Minimum Qualifications

  • Ability to effectively communicate issues and resolutions to all levels of the organization.
  • Organized, meticulous, and diligent. Extremely strong organizational and prioritization skills are essential to this position.
  • Ability to interact with suppliers and vendors in a professional manner.
  • Ability to maintain confidentiality with sensitive customer and internal information.
  • Intermediate knowledge and troubleshooting of Windows Server environments.
  • Intermediate knowledge/troubleshooting of Active Directory Services and Group Policy.
  • Intermediate knowledge and troubleshooting of MS Distributed File System.
  • Knowledge and troubleshooting of linux (Debian, Ubuntu).
  • VOIP support and troubleshooting.
  • Scripting skills would be an asset.
  • VPN support and troubleshooting (OpenVPN).
  • Imaging and Desktop Support best practices.
  • Intermediate Desktop and Server hardware skills.
  • Virtual Machine (VMware) experience.
  • Intermediate Networking skills (TCP/IP).
  • Experience with managed Workstations.
  • Solid x86 platform hardware building and troubleshooting experience -- workstations or servers.

Preferred Skills:

  • MS SQL, MySQL experience.
  • Apache and PHP experience.

To be considered, email your cover letter, resume, and salary history to . Please include the position title in the subject line of your email and reference number CSA012315PC.

Hostway offers a competitive salary and benefits including Vacation, Extended Medical, Dental, Retirement Plan, and much more.

Hostway thanks all candidates for their interest, however, only shortlisted candidates will be contacted.

Sofia, Bulgaria

Application Developer- Python

Location: Sofia, Bulgaria

Hostway is seeking an Application Developer- Python. The Application Developer will design, implement, test, and maintain Hostway's billing, provisioning and customer self-service platforms, including integration with third-party products and cloud infrastructure.

Essential Job Duties And Responsibilities:

  • Design, code and test RESTful APIs to the backend system
  • Create automated unit tests and acceptance tests
  • Document and maintain the system; investigate and resolve problems
  • Work collaboratively with other engineers and utilize agile development practices

Desired Minimum Qualifications:

  • Bachelor's degree in Computer Science, Information Systems or Computer Engineering or equivalent experience required
  • Strong experience using Python
  • Experience using Pyramid for Python is a plus
  • Experience using HTML5, JavaScript, CSS
  • Experience using Java, or C# is a plus
  • Experience designing and building RESTful web APIs with JSON payload
  • Experience developing for and deploying to Debian GNU/Linux systems
  • Experience in test automation using Fitnesse is a plus
  • Experience with continuous integration tools, preferably Jenkins is a plus
  • Practical experience building customer management, billing and provisioning systems is a plus
  • Experience with cloud technologies is a great advantage
  • Strong interpersonal, written and verbal communication skills with demonstrated ability to work in a team environment
  • Fluency in English – both written and spoken
  • Experience working in self-organizing teams with Scrum or other agile methodology is a plus

To be considered, email your cover letter, resume, and salary history to . Please include the position title in the subject line of your email and reference number SDE010114MR.

Hostway thanks all candidates for their interest; however, only shortlisted candidates will be considered.

Windows Cloud Software Engineer

Location: Sofia, Bulgaria

Hostway is seeking a Windows Cloud Software Engineer. The Windows Cloud Software Engineer will research, design and develop technologies used in Hostway's current and next generation cloud products, including FlexCloud Servers, FlexCloud Sites, and more.

Essential Job Duties And Responsibilities:

  • Participate in an agile software development life-cycle
  • Design and implement components of Hostway's cloud products, including the backend components and APIs
  • Evaluate new technologies and research their applicability
  • Reverse engineer .NET code, analyze application configurations and identify and document process flows
  • Build and test System Center Orchestrator workflows
  • Work collaboratively with other engineers and utilize agile development practices

Desired Minimum Qualifications:

  • Minimum 2 years of software development experience with C# programming
  • Experience working with Microsoft cloud technologies: Azure, Hyper-V, and/or System Center
  • Strong interpersonal, written and verbal communication skills in English with demonstrated ability to work in a team environment

Preferred Skills:

  • Experience in Python or other script languages
  • Experience configuring complex multi-tiered .NET systems
  • Knowledge of load balancing, global load balancing, cloud computing, virtualization
  • Experience in cloud/cluster development
  • Experience in System/Network administration, including Windows, IIS, DNS

To be considered, email your cover letter, resume, and salary history to . Please include the position title in the subject line of your email and reference number SDE010114MR.

Hostway thanks all candidates for their interest; however, only shortlisted candidates will be considered.

Inside Sales Representative

Location: San Antonio, TX or Sofia, Bulgaria

Hostway is searching for Inside Sales Representatives to be a proactive resource for all potential Hostway prospects and current customers.

Essential Job Duties And Responsibilities:

  • Greet, inform, qualify, sort, and distribute sales leads via live chat, telephone, email, and web forms.
  • Call prospective B2B customers and develop business relationships.
  • Nurture lost leads, lost opportunities, and rejected leads.
  • Assist with proactive lead generation such as cold-calling, developing leads and setting appointments.
  • Work with sales teams to grow the sales pipeline to consistently meet quarterly revenue goals.

Desired Minimum Qualifications:

  • Minimum 2 years’ experience with a technology product or service.
  • Previous lead generation experience preferred.
  • Excellent customer service skills and communication skills.
  • Strong internal drive and salesmanship.
  • Excellent organizational, multitasking and follow-up skills.
  • Strong team orientation and competitive nature.
  • Proven track record of strong client relationships.
  • Chat software and salesforce.com proficiency strongly preferred.
  • Bachelor’s degree preferred.

To be considered, email your cover letter, resume, and salary history to . Please include the position title in the subject line of your email and reference number LG072514KA.

Hostway thanks all candidates for their interest; however, only shortlisted candidates will be considered.

About Hostway Services, Inc.

Hostway Services, Inc. is a leader in Cloud, Managed, Web and Hybrid Hosting. Hostway delivers reliable, secure, and scalable Infrastructure-as-a-service (IaaS) solutions to over 500,000 customers worldwide. Hostway has emerged as one of the largest cloud hosting and Infrastructure-as-a-Service providers in the world due to the company's expertise in developing secure, multi-tenant hosting environments and is committed to providing SMB's and large enterprises with cost effective business solutions. Hostway's core products include Managed Hosting, Cloud Hosting, Web Hosting, and Email and Applications.

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