Customer Support 24/7/365

General Support

Toll-Free:
1-866-467-8929

Email:

SiteControl:
Login

Chat with Support:
OnlineChatSoftware

Phone Support

FlexCloud, Truflex, Managed Server and VPS

Live Technical Support available to help:

FlexCloud

1-888-545-8593 or 1-312-453-0983

TruFlex-S:
1-888-494-3941 or 1-512-597-7455

TruFlex:
1-800-308-1522 or 1-813-676-3170

Advantage:
1-888-807-7797 or 1-312-238-0173

Virtual Private Servers (VPS):
1-866-322-9302

Create a Support Ticket

Truflex & Managed Server

Submit a support ticket via the SiteControl:

TruFlex-S:
my.dedicatedcentral.com

TruFlex:
sitecontrol.hostway.com

Advantage:
sitecontrol.hostway.com

Help Center

Whether you need a step-by-step guide to account setup or a demonstration of how a Hostway feature works, our searchable help center puts the at your fingertips.

Service Level Agreement

We understand the necessity of high availability to our customers and make every effort to provide services that consistently exceed your expectations.

Online Support Tools

Find documentation, tutorials and other helpful resources from our dedicated software providers.