Hostway is proud to offer some of the industry's most comprehensive hosting service level agreements (SLA). Below are links to the SLA for each of our product offerings.
- FlexCloud Server SLA
- Managed Server SLA
- Hybrid Cloud SLA
- Microsoft Exchange SLA
- Colocation Services SLA
Access to and use of the Hostway Services, Inc. website is provided subject to the following terms and conditions. You, the website user (including, without limitation, any individual visiting or exploring the Website) (individually and together, “User”), hereby agree to waive any and all rights or claims against Hostway.
All Web Hosting (Linux and Windows) and Ecommerce Web Hosting plans include a 30 day money back guarantee. If you are dissatisfied with your service for any reason, you will receive a full refund (minus setup fees and overage charges) if you cancel your account within 30 days of the activation of your account.
In this Service Agreement "you" and "your" refer to each customer and "we", us" and "our" refer to Hostway.com. This Agreement explains our obligations to you, and explains your obligations to us for our various services.
This document provides some "plain language" summarization of terms related to Registrant Rights and Responsibilities as set out in the Registrar Accreditation Agreement (RAA), for posting on Registrar websites.